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NewGPT-5, Claude Opus 5 & Gemini 2.5

Custom AI chatbots trained on your content

Upload your documents, crawl your site, and ship a chatbot that answers from what you actually published — with citations, lead capture and human handoff. Embed it anywhere in one line.

Start building freeSee how it works
  • No credit card required
  • Free forever plan
  • Live in under 5 minutes

Acme Support

Typically replies instantly

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Everything included

A complete chatbot platform, not a demo

Retrieval, customisation, escalation, analytics and governance — the parts that turn a chat box into infrastructure.

Train on anything

PDFs, Word docs, spreadsheets, Markdown, your whole website, Notion, Google Drive, Confluence and help centres — all in one knowledge base.

Grounded answers

Hybrid semantic + keyword retrieval with reciprocal rank fusion, so exact SKUs and paraphrased questions both land.

Every answer cited

Each reply links the passages it came from. Your team can audit exactly why the bot said what it said.

Pixel-level control

Colours, fonts, radius, shadows, launcher shape, position, avatars, greetings — themed to your brand, not ours.

Human handoff

Escalate to a person over email, Slack, Zendesk or Intercom the moment confidence drops or a visitor asks.

Analytics that matter

Resolution rate, response time, satisfaction, top sources and the questions your content never answered.

How it works

Four steps from documents to deployed

Most teams have a working chatbot before their coffee gets cold.

1

Add your knowledge

Drag in documents or paste a URL. We crawl, clean, chunk and embed everything automatically.

PDF · DOCX · CSV · Markdown · Sitemap · Notion

2

Shape the personality

Pick a model, set the tone, write instructions and greetings, then watch the live preview answer instantly.

GPT-5 · Claude Opus 5 · Gemini 2.5

3

Match your brand

Theme the widget down to the launcher shape and bubble radius. Light, dark or follow the visitor's system.

Colours · Fonts · Radius · Position

4

Embed anywhere

Copy one script tag — or use the React component, WordPress plugin or Shopify snippet.

Script · iframe · React · WordPress

Integrations

Plugs into the stack you already run

Pull knowledge in, push leads out, and notify the humans who need to know.

SlackNotifications
NotionKnowledge
Google DriveKnowledge
ConfluenceKnowledge
HubSpotCRM
SalesforceCRM
ZapierAutomation
ZendeskSupport
IntercomSupport
WhatsAppChannels
TelegramChannels
DiscordChannels
ShopifyCommerce
WordPressWebsite
WebflowWebsite
REST APIDevelopers

Need something else? Build it on the REST API or wire up a webhook.

Templates

Start from a proven blueprint

Each template ships with tuned instructions, a greeting, suggested questions and a matching theme.

Customer support

Deflect repetitive tickets with answers drawn straight from your help centre.

Use template

Sales assistant

Qualify visitors, answer pricing questions and capture leads into your CRM.

Use template

Onboarding coach

Walk new users through setup using your product docs and tutorials.

Use template

Internal helpdesk

Answer HR, IT and policy questions from Confluence and Google Drive.

Use template

Product finder

Guide shoppers to the right SKU from your catalogue and spec sheets.

Use template

Start from scratch

A blank bot with sensible defaults, ready for your own instructions.

Use template

Pricing

Straightforward plans that scale with you

Start free, upgrade when your volume does. Every plan includes unlimited websites and the full widget editor.

Free

Try BotForge with one bot and a handful of documents.

$0/month

Start free
  • 1 chatbot
  • 100 messages / month
  • 25 MB storage
  • 3 knowledge sources
  • Website embed

Starter

For small teams launching their first support or sales bot.

$19/month

Start 14-day trial
  • 3 chatbots
  • 2,000 messages / month
  • 500 MB storage
  • 25 knowledge sources
  • Website crawler
  • Lead capture
  • Basic analytics
  • Email support
Most popular

Pro

Everything growing companies need — more bots, more messages, every model.

$79/month

Start 14-day trial
  • 10 chatbots
  • 15,000 messages / month
  • 5 GB storage
  • All AI models incl. GPT-5 & Claude Opus
  • Remove BotForge branding
  • Human handoff
  • All integrations
  • Advanced analytics
  • REST API
  • Priority email support

Business

Scale across teams with white-label, custom domains and SLAs.

$199/month

Start 14-day trial
  • 50 chatbots
  • 60,000 messages / month
  • 25 GB storage
  • White label + custom domain
  • Audit logs & RBAC
  • SSO-ready
  • Dedicated onboarding
  • 99.9% uptime SLA
  • Priority support

Enterprise

Custom limits, private deployment options and a named account team.

Custom

Talk to sales
  • Unlimited everything
  • Enterprise SSO (SAML/OIDC)
  • Custom data residency
  • Private VPC deployment
  • Custom AI models
  • Named account manager
  • Security review & DPA
SOC 2-ready controlsEncrypted at rest and in transit99.9% uptime targetCancel any time

Customers

Teams ship faster with BotForge

Support, sales and docs teams using retrieval they can actually audit.

−34% tickets
“We pointed it at our help centre on a Tuesday and cut first-response tickets by a third by Friday. The citations are what got it past our support lead.”
PRPriya RamanHead of Support, Northwind SaaS
1 day to launch
“The widget editor is the first one our design team hasn't asked us to rebuild. It genuinely looks like part of our product.”
MFMarcus FeldDesign Lead, Halo Commerce
92% match rate
“Hybrid search was the difference. Customers paste part numbers and it finds the exact spec sheet — embeddings alone never did.”
DWDana WhitfieldCTO, Arbor Industrial
4 min → 40 sec
“Handoff to Slack means nobody waits. The bot answers what it knows and pings a human the moment it doesn't.”
TATom AokiOps Manager, Fieldbase
11 sites
“Rolled it out to eleven client sites from one workspace. White-label made it feel like our own product.”
SDSofia DuarteFounder, Meridian Agency
58 gaps closed
“The analytics told us which questions our docs never answered. We fixed the docs — that was worth the subscription alone.”
RMRavi MenonDocs Lead, Quanta Dev Tools

FAQ

Questions, answered

Your first chatbot is five minutes away

Free forever plan, no credit card. Upload a document, copy the embed code, and watch it answer.

Start building freeTalk to sales