Changelog
Everything that has shipped, newest first.
1.0.0
Initial release4 September 2026- Chatbot builder with a live preview that runs real retrieval against your knowledge base.
- Knowledge sources: file upload, website crawl, sitemap import, pasted text and FAQ pairs, with scheduled auto-sync.
- Hybrid retrieval — vector search fused with full-text and trigram matching — so exact part numbers and paraphrased questions both land.
- Embeddable widget with a one-line script tag, plus iframe, React, Next.js, WordPress, Shopify, Webflow and Wix snippets.
- Lead capture with before/during/after-N/exit-intent triggers, and human handoff to email or Slack.
- Conversation inbox with transcripts, citations, tagging, assignment, internal notes and agent replies.
- Analytics including resolution rate, response time, most-cited sources and a content-gaps list built from unhelpful answers.
- Team management with five roles and a permissions matrix rendered from the authorisation table itself.
- REST API v1 covering chatbots, chat (buffered and streamed), conversations and analytics.
- Super admin console: revenue, growth, churn, user and workspace management, chatbot monitoring and platform settings.